Terms of Use

StormLead is a division of Valles Global, LLC, an Illinois limited liability company. | Last updated: April 2, 2026 | Effective: April 2, 2026

These Terms of Use ("Terms") govern your use of StormLead ("Service"), operated by Valles Global, LLC ("Company," "we," "us," or "our"), an Illinois limited liability company. By accessing or using our Service — whether as a homeowner or a contractor — you agree to be bound by these Terms.

1. Nature of Service — Lead Generation

StormLead is a lead generation service. We connect homeowners who have experienced storm damage with licensed roofing contractors. StormLead is not a contractor, does not perform inspections, and does not guarantee any specific outcome. When a homeowner submits a request, their contact information is sold to one licensed contractor in their area for a fee of $175 per lead.

2. Contractor Terms

By enrolling as a contractor buyer, you agree to the following:

• You are a licensed and insured roofing contractor in the state(s) where you receive leads. You attest to this status at time of enrollment and agree to maintain it.
• You will be charged $175 per exclusive lead delivered to your registered phone number and/or email address.
• You authorize StormLead to charge your payment method on file for each lead delivered.
• Leads are exclusive — we deliver each homeowner inquiry to one contractor only.
• You will contact homeowners in a professional, lawful manner and in compliance with all applicable laws including TCPA.

3. Dispute and Refund Policy

You have 48 hours from the time of lead delivery to dispute a lead by replying REJECT to the lead alert email with a specific reason. The following apply:

• Delivery of the lead alert email to your registered email address constitutes proof of receipt and delivery.
• Disputes filed after you have made contact with the homeowner (by phone, text, email, or in person) will be automatically denied.
• Disputes filed after the 48-hour window will not be considered.
• Accounts with a dispute rate exceeding 20% of delivered leads within any 30-day period are subject to review and suspension.
• StormLead reserves the right to verify all disputes by contacting the homeowner directly.
• Valid disputes will result in a lead replacement, not a cash refund, unless StormLead determines a refund is appropriate in its sole discretion.

4. Homeowner Terms

By submitting a homeowner form, you acknowledge that:

• StormLead is a lead generation service. Your contact information will be provided to one licensed contractor in your area.
• You consent to be contacted by that contractor via phone, text, or email regarding your roofing inquiry.
• Submission of the form does not guarantee any specific outcome, inspection, repair, or insurance coverage.
• The inspection provided by the contractor is free. You are under no obligation to hire the contractor.

5. Insurance Claims

StormLead makes no representations regarding insurance coverage. Many storm damage repairs may be covered by homeowner's insurance depending on your policy terms, deductible, and the nature of the damage. Coverage is determined solely by your insurance carrier. StormLead is not an insurance company and does not provide insurance advice.

6. Contractor Credentials

StormLead requires all contractors to attest to holding applicable state licenses and general liability insurance at time of enrollment. StormLead does not independently verify contractor credentials at the time of each transaction. Homeowners are encouraged to independently verify contractor credentials before entering into any contract for services.

7. Prohibited Conduct

You agree not to:

• Submit false or fraudulent lead information
• Contact homeowners for purposes unrelated to their roofing inquiry
• Engage in "consume and dispute" fraud (using a lead then fraudulently disputing it)
• Use the Service in violation of any applicable law or regulation
• Attempt to circumvent billing or dispute processes

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VALLES GLOBAL, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA.

Our total liability to any contractor for any claim arising out of or related to these Terms or the Service shall not exceed the total fees paid by that contractor to StormLead in the 90-day period immediately preceding the claim.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT LEADS WILL RESULT IN CLOSED CONTRACTS, INSPECTIONS, OR REVENUE.

10. Indemnification

You agree to indemnify, defend, and hold harmless Valles Global, LLC and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service, your breach of these Terms, or your violation of any applicable law.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law provisions. Any dispute not subject to arbitration shall be resolved in the state or federal courts located in Cook County, Illinois.

12. Binding Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS COMMERCIAL ARBITRATION RULES. The arbitration shall be conducted in Chicago, Illinois, or via video conference. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions: Either party may seek emergency injunctive relief in court to prevent irreparable harm pending arbitration. Small claims court actions within applicable limits are also excluded.

13. Class Action Waiver

YOU AGREE THAT ANY CLAIMS AGAINST STORMREAD OR VALLES GLOBAL, LLC MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person and may not preside over any form of representative or class proceeding.

14. SMS Communications

By providing your mobile number and checking the SMS consent box, you expressly consent to receive autodialed and/or prerecorded SMS text messages from StormLead (Valles Global, LLC) at the number provided. Message and data rates may apply. Message frequency varies based on lead volume and account activity. Reply STOP to opt out at any time. Reply HELP for assistance. Opting out of SMS does not cancel your contractor account.

15. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after notification of changes constitutes acceptance of the updated Terms. Material changes will be communicated via email to your registered address.

16. Contact

Valles Global, LLC (Illinois Limited Liability Company)
StormLead — A Division of Valles Global, LLC
Email: info@stormlead.co
Phone: (877) 838-7924
Website: stormlead.co